Tile: I want support with... | School of Education Information Site

I want support with...
- Select activity The UNE Outreach Team is available throughout your...
  
  Welcome This resource is designed to support you with challenges you may encounter while studying at UNE. The page is organised into five themes.
  Please click the plus sign next to each title below to access helpful information in the drop-down menus.
- Select activity I want HEALTH, COUNSELLING and WELLBEING support R...
  
  I want HEALTH, COUNSELLING and WELLBEING support
  Resources and strategies to help you flourish as a student
- Select activity UNE Student Wellness Centre Supports, Services and...
  
  Counselling and Psychological Services - This service offers a free, short-term, confidential counselling service with a qualified psychologist available for all students, to discuss challenges that may be impacting on your study.
  
  Urgent Mental Health Support Line - ph. 1300 661 927, txt. 0488 884 169
  This service provides after-hours support for UNE students on weekdays 4.00pm to 9.00am AEST, weekends and public holidays.
  
  Student Accessibility and Wellbeing Office - We create an inclusive learning environment to support students in overcoming barriers to tertiary education. This includes students living with learning difficulties, long-term illness, injuries, disability, students who are carers, survivors of domestic violence, rural and remote students, and incarcerated students. We also support students on permanent humanitarian visas, and students who are members of the defense force and emergency services, and elite athletes.
  
  The Outreach Team - available throughout your studies to offer guidance, assist you in accessing information, supports and services, and celebrate your progress. If you would like to discuss any of the resources below in relation to your academic goals, strengths, and experiences, you are welcome to book a call with our team. We are interested in hearing from and working with you to achieve success.
  
  Student Wellness Centre Mental Health Resources - Resources featuring ideas to help you succeed and maintain good well-being.
  
  UNE Life Healthcare Centre - Phone (02) 6773 2916, Email: unelifehealthcare@une.edu.au
  The doctors at the University Healthcare Centre are assisted by a qualified registered nurses and together they provide a clinical service to UNE students, staff, and the broader community.
  
  UNE Psychological Clinic - Phone: (02) 6773 2545, Email: psychology.clinic@une.edu.au
  This service provides assessment and therapeutic services to the general community and to UNE staff and students. Fees apply for assessments.
  
  UNE Student Grievance Unit - This unit manages complaints, compliments and feedback from students, with access to complaints form, and a 24/7 anonymous complaints via Grapevine.
  
  UNE Student Supports and Services - A comprehensive list of resources and services to help you flourish as a student, including Careers, Student Services, Respect. Now. Always @ UNE, Student Grievance Unit, and more.
  
  Respect. Now. Always. - Information and reporting avenues for sexual harassment and assault matters in any form or in any environment.
  
  Armajun Aboriginal Health Service - Providing culturally appropriate Aboriginal health care services
  
  Better to Know - A sexual health resource for Aboriginal and Torres Strait Islander People
  
  Beyond Blue - Mental Health - This webpage provides essential information on understanding and maintaining mental health, with tips on sleep, physical activity, healthy eating, routine, social connections, and early intervention.
  
  Beyond Blue - Mental Wellbeing - This webpage outlines potential stress triggers and provides simple steps to help reduce the experience of stress.
  
  Building Blocks of Mental Wellbeing - The Queensland Government’s mental health month initiative
  Find real-life examples to gradually implement across the six building blocks of wellbeing: get healthy, keep learning, show kindness, connect more, take notice, and embrace nature.
  
  Dialectical Behaviour Therapy - Skills for taking control of your thoughts, emotions, and relationships
  This website offers free short courses on the core DBT skills, including distress tolerance, emotional regulation, interpersonal effectiveness, and mindfulness.
  
  Headspace - Yarn Safe – Emotional wellbeing information to help Aboriginal and Torres Strait Islander People.
  
  Lifeline - Phone Counselling - 13 11 14
  A national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services, including phone counselling, online chat, and text services.
  
  MensLine Australia - 24/7 Phone and Online Support
  MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns.
  
  QLife - 1800 184 527
  Provides Australia-wide, anonymous, LGBTQIA+ peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, and relationships.
  
  SANE AUSTRALIA - 1800 18 7263 - Phone and online counselling support for people living with complex mental health issues and the people who care for them.
  
  This Way Up - Practical strategies for coping with study stress and looking after yourself while at university.
  
  WellMob - Social, emotional, and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People.
  
  Black Dog Institute - MyCompass
  This is a free online self-help program for people with mild to moderate depression, anxiety, and stress. You can choose your program activities and track your progress on your personal dashboard.
  
  Daylio Journal - A self-care bullet journal and goals app
  This app can be used to track mood, nominate self-care activities, and keep track of your life.
  
  Healthy Minds Innovations - Healthy Minds Program app
  This app includes podcast-style lessons on neuroscience and skill-based learning methods to increase wellbeing.
  
  Smiling Mind - A free mindfulness app
  This app has been developed by psychologists and educators to help bring balance to your life.
  
  Worry Time - An app to help compartmentalize and limit worry
  The Worry Time app developed by ReachOut.com helps you to control everyday stress and anxiety by acting as a place to store your daily worries.
  
  Sleep Ninja is a free app by the Black Dog Institute using Cognitive Behavioural Therapy for Insomnia (CBT-I) to improve sleep. Although designed for ages 12-16, its six interactive sessions help build healthier sleep habits, benefiting all ages.
- Select activity I want CULTURAL, EQUITY and DIVERSITY support Supp...
  
  I want CULTURAL, EQUITY and DIVERSITY support
  Support for Aboriginal and Torres Strait Islander Students, LGBTQIA+ Students and International Students
- Select activity Aboriginal and Torres Strait Islander Peoples+- Oo...
  
  Oorala Aboriginal Centre - At UNE, Aboriginal and Torres Strait Islander Peoples are guided by a community of experts throughout their study. Here you can access supports including tutoring, strengthen your study skills, scholarships information, and financial services.
  
  Armajun Aboriginal Health Service - Providing culturally appropriate Aboriginal health care services in Armidale and surrounding areas.
  
  Armidale Aboriginal Cultural Centre and Keeping Place - The Armidale Aboriginal Cultural Centre & Keeping Place is where you can experience the diversity of Australian Indigenous arts and culture.
  
  Better to Know - A sexual health resource for Aboriginal and Torres Strait Islander Peoples
  
  Headspace Yarn Safe - Emotional wellbeing information to help Aboriginal and Torres Strait Islander Peoples.
  
  WellMob - Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander Peoples.
  
  ACON - are a fiercely proud community organisation who work with people of diverse sexualities and genders across NSW to support community mental and physical health, and information and support around living with HIV. ACON offers free counselling and other support services for people living in regional NSW.
  
  Ally Network (UNE) - Established in 2022, the UNE Ally Network is a group of staff and students who are committed to making UNE a welcoming and inclusive environment for members of the LGBTQIA+ community. The Network is open to all current staff and students of UNE.
  
  REACHOUT.COM - This web-based service provides supports and services to help people understand sexuality and gender, including National and State-based services and events.
  
  QLife - 1800 184 527 - Provides Australia-wide, anonymous, LGBT peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, and relationships.
  
  Queerspace - Offers a holistic approach in addressing issues faced by LGBTQIA+ communities and take a public health approach to our work. Services include individual, relationship and whole-of-family counselling, parenting support groups, self-advocacy and more.
  
  Queerspace Youth - A peer-led program for Queer, Trans, Intersex, Gender Diverse or questioning people aged 18-25 years old. This service offers counselling, case management, advocacy, research, training, professional development and consultancy.
  
  UNE English Language Centre - Quality, accredited English language courses and programs to help prepare for further study at UNE, including events information, services and facilities, and staff contacts.
  
  UNE International Students Office - Provides information to prospective, new, and existing students regarding university processes, supports, and cultural events.
  
  UNE International Student Loans - This scheme is designed to help international students during the academic year to meet unexpected and unavoidable enrolment or emergency related expenses in circumstances which could not be fully anticipated upon enrolment or re-enrolment.
  
  UNE International Student Hub - Information and contacts for international students studying with UNE, including upcoming events, living locally, and spaces to help you meet students from your home country.
  
  Australian Government, Department of Education, Skills and Employment - International Education Enquiries website providing information regarding educational Services, qualifications recognition, general enquiries and more. Includes Speak & Listen function.
  
  Insiders Guide - International Student Resources. Everything international students needs to know when studying in Australia. Features articles and resources on preparing for Uni, and interactive tools such as cost of living calculator and accommodation quiz.
  
  International Student Hotline - 1300 363 079 - International students can call this number if experiencing difficulties with safety, study, accommodation or work matters. This support line is open from Monday to Friday, 8am to 6pm, and operated by the federal Department of Education.
- Select activity I want STUDY support Supports and services to boos...
  
  I want STUDY support
  Supports and services to boost your study confidence
- Select activity My Study+- Academic Skills Office - Here you'll fi...
  
  Academic Skills Office - Here you'll find resources and support to help you develop and refine your skills, including tip sheets, online bookings, first year academic skills support, online programs, and additional study resources.
  
  First Year and Academic Advisors - Assistance to promote independent learning and success in both general academic skills and discipline-specific studies.
  
  Library Support - Librarians are available to help you with advanced research strategies and advice.
  
  Oorala's Targeted Tutorial Assistance Program - seeks to support the success of Aboriginal and Torres Strait Islander students. Tutors offer individual or group tutoring sessions which can help you to transition to university life, create positive study habits, get organised with your assessments and exam revision, and build confidence.
  
  PASS@UNE - offers weekly, out-of-class, peer facilitated study sessions to undergraduate students. PASS supports students to develop independent study skills, deepen their understanding of course content and make friends along the way.
  
  Studiosity - free online study help. Get feedback on your writing within 24 hours or chat live with a subject specialist.
  
  Study Gym (CAPS) - In these sessions, a counsellor can help you identify areas of your studying techniques which may benefit from adjustment. These sessions can cover everything from exam preparation to avoiding procrastination and are personally tailored to your needs.
  
  Study Access Plan (SAP) - Register with the Student Accessibility and Wellbeing Office (SAWO) to establish a Study Access Plan, which outlines reasonable adjustments to support your learning. These may include alternative assessments, exam accommodations or assistive tools. For additional guidance on assistive technologies, ADCET offers valuable resources.
  
  Please look into these further to see if they are available in your school or faculty.
- Select activity I want FINANCIAL support Explore our financial sup...
  
  I want FINANCIAL support
  Explore our financial support services, including emergency funds, government benefits and scholarships
- Select activity Finances+- Advocacy & Welfare – Information regard...
  
  Advocacy & Welfare - Information regarding financial help, including student loans, HECS help, and scholarships.
  
  UNE International Student Loans - The Scheme is designed to help international students during the academic year to meet unexpected and unavoidable enrolment or emergency related expenses in circumstances which could not be fully anticipated upon enrolment or re-enrolment.
  
  Centrelink - Payments you may be eligible for regarding higher education
  
  St Vincent de Paul - Family Assistance and No Interest loans
  
  Study Assist - Information for students about government assistance for financing tertiary study.
- Select activity I want CRISIS support A list of support services i...
  
  I want CRISIS support
  A list of support services if you're experiencing distress
- Select activity Crisis Supports+- If you or someone else is at imm...
  
  If you or someone else is at immediate risk, please call 000.
  
  Urgent Mental Health Support Line - ph. 1300 661 927, txt. 0488 884 169
  This service provides after-hours support for UNE students on weekdays 4.00pm to 9.00am AEST, weekends and public holidays.
  
  1800RESPECT - The national sexual assault, family and domestic counselling service, available 24 hours, 7 days a week on 1800 737 732 or 1800respect.org.au
  
  Crisis Assessment and Treatment Team (CATT) – Local teams across Australia, providing immediate help during a mental health crisis. Crisis can include a psychotic episode, self-harm, feeling suicidal, feeling out of control.
  
  Mental Health Crisis Assessment and Treatment Teams in your state/territory:
  
  ACT: 1800 629 354 FREE — Mental Health Triage Service
  
  NSW: 1800 011 511 FREE — Mental Health Line
  
  NT: 1800 682 288 — Northern Territory Mental Health Line
  
  QLD: 1300 MH CALL (1300 642255) FREE — 24-hour specialist mental healthcare
  
  SA: 13 14 65 FREE — Mental Health Triage Service
  
  TAS: 1800 332 388 FREE — Mental Health Service Helpline
  
  VIC: go here for mental health services in your area, or call NURSE-ON-CALL on 1300 60 60 24
  
  WA: 1800 676 822 FREE — Mental Health Emergency Response Line
  
  Lifeline - Phone Counselling - 13 11 14
  A national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services, including phone counselling, online chat, and text services.
  
  Respect. Now. Always. – Information and reporting avenues for sexual harassment and assault matters in any form or in any environment.
  
  Suicide Call Back Service – 1300 659 467 – Help for suicide emergency, providing crisis assessment and treatment teams.
- Select activity //
  
  Found an issue? Let Us Know! Your feedback helps us keep our resources up-to-date and effective. Thank you!
  If you encounter any outdated links or other issues, please contact Harriet Ridolfo at hridolf2@une.edu.au.
  
  Developed by the HEPPP Project: Enhancing student access, participation, and retention through collaborative support for mental health and wellbeing.